Customer Care Coordinator
Part Time • Hybrid - US
Benefits:
- Competitive salary
- Flexible schedule
- Home office stipend
- Training & development
Position: Customer Care Coordinator
Location: Indianapolis, IN
Employment Type: Part-Time (20-30 hours per week)
About Us: At Capitan Appliance, we pride ourselves on delivering dependable appliance repair services to our community. Our experienced technicians handle a wide range of household appliances, ensuring top-notch service for our customers.
Key Responsibilities:
- Provide exceptional customer support through various communication channels.
- Coordinate and schedule service appointments efficiently.
- Manage logistics, including routing and dispatching technicians.
- Oversee inventory management to ensure necessary parts and tools are available.
- Assist in maintaining positive customer relationships and addressing inquiries promptly.
Qualifications:
- Strong communication and interpersonal skills.
- Confidence in decision-making and problem-solving.
- Ability to work independently and as part of a team.
- Organizational skills with attention to detail.
- Experience in customer service or coordination roles is a plus.
Training: The position offers a combination of remote work and in-person training sessions at our Indianapolis location. Candidates should be available for on-site training as required.
Why Join Capitan Appliance?
- Be part of a reputable company with a strong commitment to customer satisfaction.
- Collaborate with a team of experienced professionals.
- Flexible part-time hours accommodating work-life balance.
- Opportunity to contribute to a company dedicated to excellence in appliance repair services.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to office@capitanappliance.com. For more information about our services and company values, visit our website at www.capitanappliance.com.
We look forward to welcoming a new member to our team who shares our dedication to exceptional customer care and service excellence.
Flexible work from home options available.
Compensation: $20.00 - $25.00 per hour
As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
(if you already have a resume on Indeed)
Or apply here.
High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)